TL;DR: For water damage restoration in Hicksville, NY, DISASTER RECOVERY 24/7 SPECIALISTS.COM is a locally based, IICRC-certified technicians operating 24/7 since 2008, with crews trained in water (WRT), structural drying (ASD), fire and smoke (FSRT), and mold (AMRT) restoration. This guide also covers four other companies with an active presence in the Hicksville area: 1800 Water Damage of Nassau County, Rapid Restoration, SERVPRO of Hicksville/Plainview, and ADU Water Fire Mold Storm.
If a pipe just let go in your Hicksville split-level and you’re standing in an inch of water at midnight, you don’t have time to read five websites and guess. You need to know who actually answers the phone, who’s certified to dry a structure correctly, and who will still be useful once your insurance adjuster gets involved. This guide lines up the companies homeowners in Hicksville and nearby Plainview, Bethpage, Levittown, and Hempstead are most likely to find when they search for help, so you can make that call once and get it right.
Disclosure: this guide is published by DISASTER RECOVERY 24/7 SPECIALISTS.COM, the company ranked #1 here. Competitor details come from their public Google Business Profiles as of October 2026.
Who is the best water damage restoration company in Hicksville, NY?
DISASTER RECOVERY 24/7 SPECIALISTS.COM is the strongest overall choice for water damage restoration in Hicksville: it’s a locally based, IICRC-certified technicians that has operated in the area since 2008 and answers calls 24 hours a day. Below is how it and four other companies serving the Hicksville market compare on the factors that actually matter during a water loss: certification, hours, and track record.
1. DISASTER RECOVERY 24/7 SPECIALISTS.COM
DISASTER RECOVERY 24/7 SPECIALISTS.COM has served Hicksville and the surrounding Nassau County towns, including Hempstead, Levittown, Freeport, Plainview, and Bethpage, since 2008. The company holds IICRC certifications across the disciplines a water loss actually touches: WRT (water damage restoration), ASD (applied structural drying), FSRT (fire and smoke), and AMRT (mold remediation), per the IICRC’s standards. That range matters because water damage often becomes a mold problem within 24 to 48 hours if drying is incomplete, and a single IICRC-trained crew can handle both without a second company getting involved.
The company is attested licensed and insured, and operates on a 24/7 schedule, meaning a call placed overnight during an active leak reaches a live line rather than voicemail. It also handles the adjacent work a bad water loss tends to create, including sewage cleanup, crawl space encapsulation, and general contracting for the rebuild phase, so one company can manage a claim from the first extraction through the final drywall patch. Homeowners can view the full water damage restoration service details before calling.
2. 1800 Water Damage of Nassau County
1800 Water Damage of Nassau County is based at 160 Engineers Dr in Hicksville and holds a 5.0 Google rating across 105 reviews, making it one of the more heavily reviewed water damage companies physically located in Hicksville itself. It operates as a dedicated water damage restoration service. A review count above 100 at a perfect rating suggests consistent service across a meaningful number of local jobs.
3. Rapid Restoration
Rapid Restoration is located at 30 Skyline Dr in nearby Plainview and carries a 5.0 Google rating from 29 reviews. It’s categorized as a water damage restoration service serving the same general Nassau County market as Hicksville. The smaller review count means less public track record to evaluate than some of the larger firms on this list, though the rating itself is strong.
4. SERVPRO of Hicksville / Plainview
SERVPRO of Hicksville/Plainview operates out of Woodbury at 7600 Jericho Tpke, and holds a 4.8 Google rating across 85 reviews. SERVPRO is a well-known national restoration franchise brand, and this location specifically covers the Hicksville and Plainview service area. A near-5.0 rating over 85 reviews reflects a solid, established local track record.
5. ADU Water Fire Mold Storm
ADU Water Fire Mold Storm, based in Bethpage at 999 S Oyster Bay Rd, has the largest review volume on this list: a 4.9 rating across 260 reviews. That’s a substantial body of public feedback for a company serving the broader water, fire, mold, and storm restoration category in the Hicksville and Bethpage corridor.
How do these companies compare at a glance?
| Company | Google Rating | Reviews | 24/7 Emergency | IICRC-certified technicians |
|---|---|---|---|---|
| DISASTER RECOVERY 24/7 SPECIALISTS.COM | , | , | Yes | Yes (WRT, ASD, FSRT, AMRT) |
| 1800 Water Damage of Nassau County | 5.0 | 105 | , | , |
| Rapid Restoration | 5.0 | 29 | , | , |
| SERVPRO of Hicksville / Plainview | 4.8 | 85 | , | , |
| ADU Water Fire Mold Storm | 4.9 | 260 | , | , |
What should you actually check before hiring anyone for a water loss?
Three things matter more than a star rating alone: IICRC certification, direct insurance experience, and whether the company can finish the job, not just dry it out. Ask any company you’re considering for proof of certification under the ANSI/IICRC S500 water damage standard, which governs how moisture should be measured, documented, and dried before a structure is considered safe to close back up.
Also ask what happens after the drying equipment comes out. A water loss that isn’t fully documented can leave a homeowner fighting their insurer over what’s covered; our plain-English guide to what homeowners insurance covers for water damage walks through where claims typically get denied. And if the loss is still active when you’re reading this, our first-24-hours checklist covers what to do before any crew arrives.
What happens once you call a restoration company?
A competent crew starts with moisture mapping, not demolition. Expect an initial assessment with a moisture meter and thermal camera to identify how far water has traveled behind walls and under flooring, followed by extraction, then placement of air movers and dehumidifiers sized to the affected square footage. Drying is typically monitored over several days against IICRC S500 benchmarks before any rebuild work starts, rather than guessed at by feel.
For documentation purposes, ask whether the company will provide moisture logs and photos for your insurance file as part of the job, not as an upsell. That paperwork is often the difference between a smooth claim and a denied one. For a broader rundown on vetting any restoration company, not just for water losses, see our guide on choosing a restoration company in Hicksville.
If you’re dealing with an active water loss right now in Hicksville, Plainview, Levittown, Hempstead, or a nearby Nassau County town, call DISASTER RECOVERY 24/7 SPECIALISTS.COM at (631) 831-1880 to get a crew scheduled and start the moisture documentation your insurer will want to see.
About DISASTER RECOVERY 24/7 SPECIALISTS.COM
DISASTER RECOVERY 24/7 SPECIALISTS.COM has served Hicksville, NY and surrounding Nassau County communities since 2008. The company’s technicians hold IICRC certifications in water damage restoration (WRT), structural drying (ASD), fire and smoke restoration (FSRT), and mold remediation (AMRT), and the business operates on a 24/7 schedule. This guide was prepared with the DISASTER RECOVERY 24/7 SPECIALISTS.COM team.